PAYMENT TERMS:- For your reservations, we need some token amount in advance 50% of your package cost.
Balance of the payment will be when we will deliver you the traveling vouchers by email. Balance payment has to be done within 07 working days after receiving your e traveling vouchers. If your travel date is less than 20 days then you will have to pay full payment as an advance.
Important: The booking stands liable to be auto-canceled if 100% payment is not received within 07 working days after getting your traveling vouchers or 20 days before your travel date whichever is earlier. In case of Non Payment - The received advance amount will be fully forfeited.
On arrival payments at Delhi/ Haridwar/ Rishikesh are not allowed. Helicopter Tickets will be delivered at latest before 01 month before of your Yatra date.
An interest of 18% p.a. Compounded monthly shall be payable on all delayed payments. However, if the customer(s) fails to pay interest on delayed payments, the same shall be charged by the company on final billing.
Payment Mode:
Passenger can deposit the amount at any of the bank’s branch near to them in our current Account No. Passenger (s) can make the online payment & inform us through email. Once, a payment receipt is confirmed, Yatharth Travels shall confirm the booking by email. Reservation vouchers shall be emailed/couriered (on a Request basis) to passenger.
Payments can also be sent to our address through bank draft, favoring Yatharth Travels Solutions payable at New Delhi. Payment can also be made by cash at our Delhi office.
Please send us an email specifying your address after making the deposit. On confirmation of payment, the hotel voucher shall be mailed to the passenger.
Cancellation Policy:- In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s, we must be notified of the same in writing by the client. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
35% cancellation charges of the Package Cost at the time of booking/ advance payment, (65% Package cost will be refundable, after getting the full payment from client)
50% cancellation charges of the Package cost after issuing your e vouchers & Tickets (50% Package cost will be refundable, aftergetting the full payment from client)45 days prior to Travel Date: 75% cancellation charges of the Package Cost (25% Package cost will be refundable, after getting the full payment from client) 30 days prior to Travel Date: 100% cancellation of the Tour / service cost (No Refund will be provided)
Note: Written cancellation will accept on all working days, except Sunday & other National Holidays, Any cancellation sent
on Sunday's Or National Holidays will be considered on next working day.
General Terms & Conditions & Cancellation Policy:
1. Argo Travels is a private travel agency. We provide the complete Char Dham Packages.
2. We have calculated helicopter tickets @ 4680 as per government decided rates in our packages. If there is any Hike in the fares by the relative authorities then the same has to be bear by the client. The client cannot deny making the difference in the fare if any.
3. Argo Travels will not be held responsible for any mishap/accident/injury/death/ Natural disaster, rites, curfew, landslide, terrorism during the course of the tour.
4. Note:- In the event of breaking down of any sort of viral/bacterial epidemic & subsequent regulatory bans on tour/tours due to such epidemic, we shall not be held responsible for such cancellations, Only Helicopter Tickets cost of tour cost shall be refundable if the ban circular/notification is published 30 days prior to the date of commencement of tour (After getting your full payment). **Nil refund, if bancircular/notification is published 30 days prior to the date of commencement of tour.
5. Force Majeure or Acts of God:- During any Package period, unforeseen events can take place, these events may include but may not be limited to the following terrorism, civil unrest, rioting, war, natural disaster,typhoons,floods,landslide,political crisis,curfew.These acts among others are referred in travel industry as FORCE MAJEURE, a French term meaning “Unforseeable Circumstances that prevent someone from fulfilling a contract.”No Cancellation or any refund will be made at any cost in case of bad weather, land-slide, any other natural disaster,political/national crisis, curfew, terrorism etc due to which the customer could not reach the destination/ airport/ railway station/ bus stand, which is beyond the control of the Agent/Hotel. It will be entirely at the risk and cost of the customer. All customers have to manage their stay, transport, Air, train & Bus fares and any further expenses at their own cost.
6. No refund/cancellation is allowed in the event of terrorist acts, civil unrest, rioting, war, natural disaster, typhoons, floods, landslide, political crisis, curfew, any viral pandemic condition etc.
7. Argo Travels can assist you in booking your Flight Tickets or Can book it for you against your request. The changes in schedule of flights is totally dependable on the Aviation service( Airlines). For any Cancellation/ Rescheduling The client has to Contact directly to theairlines. Our Company executive will not be able to help you in such process.
8. Once the client makes his/her booking with Full/Advance Payment, He/She/they agree to all the terms and conditions of the company.
9. Denial of which will lead to a 100% cancellation as per the policy. In case of booking cancellation, Only Yatharth Travel’s cancellation policy will be applicable.
10. The Helicopter Packages, once booked by the client is non-refundable. If the client cancels the booking before the 30 days of there yatra date then only helicopter tickets cancellation amount will be refunded (After getting your full payment).
11. Price excludes airfares, train fares, bus fares personal expenses like laundry, telephone, tips, Mineral Water bottles, room services, ponies, palkies charges, Cable Car ride, monuments charges, personal expenses etc.
12. Meals in the Package can only be availed in the provided hotels, Vegetarian meals will be severed during stay.
13. Meals while traveling is not included in the package and shall be paid by the customer.
14. Entrance fees, if any, at any point shall be paid by customers. Hotels, Helicopter tickets, Transport are subject to availability at the time of reservation.
15. Rates are subject to change (without a prior notice) in case of a major fuel hike or hike in Government taxes,hotel charges, etc.
16. Cancellation & other policies as per the Hotel, Helicopter's & Yatharth Travels policy.
17. Who has made booking(who is in conversation with our executive) he/ she is only the authorized person on behalf of whole group to contact the company and it’s officials regarding any issue in booking, payment update, any amendment in booking and etc. any other person of the group will not be entertained by any of the official. As it is impossible to communicate with more than one person of the group and it will lead to confusions in your booking.
18. The registered email id & contact no. mentioned at the time of booking is unchangeable and will not be edited at any point of the booking process. All the important communication with the company can only be done through that email id / contact no.
19. We can just book the Helicopter tickets for our client. Helicopter operator reserves to itself the right, without assigning any reason, to cancel or delay the commencement. If flights get delays Or cancelled it will be totally aviation services decision. We will be not responsible for any inconvenience cased.
20. Helicopter operator reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to change the landing place or to deviate from the route of the journey thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. Helicopter operator also reserves the right to cancel or delay its flight undercircumstances beyond its control, for example, bad weather conditions, technical defects and government regulations/orders/requirements etc.
21. All passengers have to put the cancellation stamp in the helicopter tickets, if due to bad weather or any reason helicopter tickets get cancelled. if Charter’s official will advise you to put the cancellation stamp & sign in the Helicopter tickets { from the Helipad} by them to collect the refund from passenger’s travel agents, in this case we can just process your refund request to the Charter’s office/ Authorizedagents . Whenever we get the refund, the same shall be forward to the passengers. Passengers are requested to send us the original cancelled copies of Helicopter tickets within time limit. After that the refund request will not be considered. All refunds will be proceeded after 55 -60 days of the scheduled Yatra. In case of any kind of delay in refund / Non Payment by the aviation services, our company will not be liable for the same. Client can directly contact to the Aviation services for refund. To claim the refund we would requirethe original Cancelled Tickets with stamp and sign at Niharika Bhawan. You have to put the compulsory cancellation stamp & sign inyour helicopter tickets. No refund request will be accepted if tickets are submitted without Stamping.
22. Please note: If for some reason, the government has postponed the Yatra before its time, then for this reason the company is not obliged to offer any kind of refund in the package. Maximum, the company will be able to refund the passenger Helicopter ticket amount, as much as the refund will be received from the aviation service.
23. Passenger can directly send through courier/speed post the original stamped cancelled tickets to us at Yatharth Travels, 7 A, First Floor, Sant Nagar, Behind KrurVysya Bank, East of Kailash, New Delhi – 110065) along with the bank details with IFSC Code to avail the Helicopter actual tickets cost refund as early as possible. Once we get the same from Charter’s office, will forward the same to the passengers. Passengers can also directly contact to the aviation for the refund of cancelled helicopter tickets.
24. ArgoTravels shall not be responsible for non-show of passenger(s) at next destination due to cancellation of helicopter services due to backload, delay boarding, technical reasons & also shall not be responsible if passenger(s) gets stuck at overnight at Kedarnath and do not turn up at the next destination.
25.Argo Travels can book helicopter tickets for passenger(s). All land & boarding arrangement parts have to be done by Aviation services only.
26. Passengers are requested to report at the departure helipad one hour before the notified departure time of the flight or at Reporting Time mentioned in the PTD (Ticket). Passengers reporting beyond these timings shall be treated as “NO SHOW” passengers {without any refund} and the Operator reserves the right to allot the seat to other passengers.
27. In case of bad weather or any technical reason if the flight is cancelled at Kedarnath Sector then actual tickets cost will be refunded from helicopter services. Transaction charges & taxes will not be refunded.
28. Every passenger has to carry the hotel vouchers during the travel. Without Vouchers Check Inn at Hotel will not be granted.
29. Compulsory Photo identity proof has to be produced on Check-in (Passport, Voter Id, Pan Card, driving licensee, Aadhar Card, and any other govt. approved ID etc.)
30. Kedarnath package cannot be rescheduled for any other destination.
31. If passenger(s) keep their vehicle for entire tour and could not visit any sightseeing, destination due to any reason, no refund of
transportation will be allotted.
32. No package cancelation / refund request will be acceptable due to any reason if air / train/ bus tickets gets cancelled from the airlines /railway / Bus operator. Cancellation policy will be applicable.
33. If guest(s)/passenger(s) fails to reach pre booked hotel/ destination due to reasons beyond our control viz. rail, flight, helicopters delays, roadblocks, vehicle mal-functions, political disturbances, strikes, terrorism, curfew, they have to manage all expenses for their same day stay. In case of cancellation, our cancelation policy will be applicable.
34. No amendment in Hotels & Helicopter Tickets Once the booking is done.
35. Disputes, if any shall be subject to Jurisdiction of Delhi only.
Important:-
About Hotel / Houseboat –
1. Before doing the bookings kindly check all hotel/s website, reviews & other services on internet. Destination wise hotel names have been provided. If the given hotels are not found suitable, please ask for the upgraded hotel options.
2. We have calculated basic Non A/C Room category of hotels in our proposal. If basic room will not be available at the time of booking or if you required higher category rooms then supplement cost will be applicable accordingly.
3. Check-in Time is 14:00 hrs. / Check-out time is 11:00 hrs.
4. A valid photo ID proof & Hotel Vouchers for all guests staying at the hotel is mandatory.
5. For Extra adult {Above 12 Yrs.} in the room we will provide an extra bed (wherever possible), but most of the hotels only provide extra
mattress or roll out bed. Most of the hotels have no provision of an extra bed.
6. In Hill areas (almost all) the hotels do not have a lift facility and in all the hotels the guest will have to climb stairs. In case if any guest is having problem of blood pressure, knee or other ailment for which they cannot climb the higher floors they will have to intimate us during the time of booking so that we can arrange rooms at the lowest floor of the hotel enabling the guest to climb the minimum number of stairs possible.
7. Char Dham Yatra operate in a hill station so in the area maximum hotels are not having any kind of A/C facilities in the rooms. Non A/CRooms only available in these Destinations. Only few newly build hotels are having A/C rooms in Srinagar. If you want a/c rooms then the supplement cost will be applicable.
8. Check Inn will be on first come first serve basis at the time of arrivals.
About Transport –
1. Our driver / executive will be there at Srinagar airport with the PLACARD {with your name} at Exit Gate on the Airport / Railway Station.
2. We have calculated the basic vehicle {Swift Desire (2-3 Pax)/ Tavera / Baleno / Innova Car (6-7 Pax)/ Tempo Traveller (8 – 14 Pax)} in our proposal. During the travel any kind of changes in vehicle will not consider.
3. The guest should always be polite with the driver/s as they are not tourism educated and come from variant backgrounds /remote villages.
4. As there is a shortage of space for car parking in near to Hotel – guest will have to wait at the Lobby in time for the vehicle to start their sightseeing/transfers.
5. We would appreciate, if the guest does not lend their ears to the drivers as there may be instances of misinformation/misguidance. In case of such observation, passenger/s is/are requested to contact our executive.
6. Passenger/s is/are requested not to leave his/her/their belongings in the vehicle.. Always check s baggage before leaving the vehicle. Argo Travelsis not responsible for any theft/missing of luggage
7. Please maintain punctuality of time for the sightseeing/transfers as per the advice of our executive. Mainly in this sector, vehicles will not be allowed to park at the hotel.
Note: - As per the Government directive, you are requested to produce your photo identity document such as Driving
License/ Adhar Card /Voter ID card/Passport/ at the point of check in at the hotel. We appreciate your cooperation.
Please Note: Any dispute relating to or arising out of all or any one of the above-stated terms and conditions shall be subject to the exclusive Jurisdiction of Courts at New Delhi, India
*Kindly read all above T&C, cancellation policy and All remarks carefully before making your bookings. Once you made your
booking, you bound to accept these Terms and Conditions.
